Shipping policy

Shipping Policy for CREATIVE ORDINARE

Thank you for choosing CREATIVE ORDINARE for your streetwear needs. We aim to provide you with the best shopping experience possible, including transparent and efficient shipping policies. Please read the following information carefully regarding our shipping procedures:

1. Processing Time:

  • Orders are typically processed and dispatched within 5-10 business days after payment confirmation.
  • During promotional periods, processing times may be slightly longer. We appreciate your patience during these times.

2. Shipping Methods:

  • We offer various shipping options to suit your needs, including standard and expedited shipping.
  • Shipping costs and delivery times may vary depending on your location and the chosen shipping method.
  • Once your order has been dispatched, you will receive a confirmation email containing tracking information so you can monitor the status of your shipment.

3. Domestic Shipping (Within UNITED STATES):

  • For domestic orders, we partner with reliable carriers to ensure timely delivery to your doorstep.
  • Standard domestic shipping typically takes 3-7 business days (Monday-Friday) for delivery.
  • Expedited shipping options are available for those who require their orders to arrive sooner.

5. Shipping Restrictions:

  • Unfortunately, we are unable to ship to P.O. boxes at this time. Please provide a physical address for delivery.
  • Certain items may have shipping restrictions due to size, weight, or regulatory requirements. Any such restrictions will be clearly communicated during the checkout process.

6. Order Tracking:

  • Once your order has been shipped, you will receive a tracking number via email.
  • You can use this tracking number to monitor the progress of your shipment on the carrier's website.

7. Shipping Updates:

  • In the event of any delays or issues with your shipment, our customer service team will promptly notify you and work to resolve the issue as quickly as possible.
  • If you have any questions or concerns regarding your shipment, please don't hesitate to contact our customer support team for assistance.

8. Shipping Costs:

  • Shipping costs are calculated based on the weight of your order and the chosen shipping method.
  • Shipping costs will be displayed during the checkout process before payment confirmation.

9. Shipping Promotions:

  • From time to time, we may offer free or discounted shipping promotions. Keep an eye on our website and social media channels for updates on any current promotions.

10. Pre-made Orders:

• Pre-made Orders: Please allow up to 1 week for your order to be processed and shipped.
• Pre-order Items: Please allow up to 15-24 business days for your order to be shipped after the pre-order window closes. Our pre-order windows typically close on Fridays for that week's batch. Please note that it will be clearly indicated on the product if it is a pre-order item.

12.Lost Packages:

• Once your order is in the hands of USPS, UPS, or DHL we are not responsible for any lost or damaged packages during transit. However, we will do our best to assist you in filing a claim with the shipping carrier to recover your lost package.

•If you have any questions or concerns regarding your order, please do not hesitate to contact us at help.creativeordinare@gmail.com We are always here to help!

By placing an order with CREATIVE ORDINARE, you agree to adhere to the terms and conditions outlined in this shipping policy. If you have any questions or require further assistance, please don't hesitate to contact us. Thank you for choosing CREATIVE ORDINARE - where style meets creativity!